Business terms for PrepOS customers.

1. Scope and contracting documents

These General Service Terms apply to business customers that access or purchase PrepOS, including platform access, implementation support, migration support, content import, content structuring, branded portals, student dashboards, payment workflows, practice tools, and related services.

PrepOS is operated by TESTPREP SOFTWARE SOLUTIONS LTD. In these terms, we, us, and our mean TESTPREP SOFTWARE SOLUTIONS LTD and the PrepOS service team. Customer, you, and your mean the business, academy, agency, course operator, tutor, or organization using the service.

Our registered office is 10 Odos Apollonos, Office 1, 5290 Paralimni, Cyprus. Company registration number: HE491893. Tax identification number (TIN): 60355118X.

If the customer is accepting these terms on behalf of an organization, that person represents that they have authority to bind that organization.

2. Services we provide

PrepOS provides a software platform and related implementation services for structured learning programs. Depending on the package or order form, services may include:

• Branded student portals, courses, cohorts, dashboards, checkout flows, and practice workflows.
• Question banks, flashcards, mock exams, diagnostics, topic tagging, explanations, and reusable curriculum structure.
• Migration from tools such as PDFs, slides, worksheets, past papers, videos, Drive, Zoom, WhatsApp, Stripe links, or a generic LMS.
• Offer page, landing page, onboarding, and launch support where agreed.
• Access to selected reusable templates, STEM assets, and implementation patterns.

Services are provided only for the scope described in the applicable plan, order form, proposal, or statement of work. Anything outside that scope is an optional add-on unless we agree otherwise in writing.

3. Customer content and program responsibility

Customer Content means any content, materials, courses, files, videos, slides, PDFs, worksheets, past papers, question sets, explanations, images, 3D models, branding, student communications, student data, tutor data, pricing, marketing claims, or other materials supplied, uploaded, published, sold, or approved by the Customer or its users.

You are solely responsible for Customer Content and for the educational program you operate. This includes academic accuracy, subject correctness, exam alignment, claims about outcomes, student communications, student safety, legal rights, intellectual property permissions, privacy notices, parental consents, accessibility obligations, taxes, refunds, consumer-protection obligations, and any industry-specific or jurisdiction-specific requirements that apply to your business.

We do not act as your school, tutor, teacher of record, exam board, accreditation body, publisher, legal adviser, tax adviser, medical adviser, or compliance officer. Unless a signed agreement expressly says otherwise, we do not review, verify, endorse, certify, or assume responsibility for Customer Content.

4. Content import, conversion, and enhancements

PrepOS may help structure or convert Customer Content into lessons, qbanks, flashcards, mock exams, diagnostics, explanations, topic-tagged practice, reusable curriculum, offer pages, or branded portal pages. This support is an implementation service, not a transfer of academic responsibility.

Any content we help import, draft, structure, transform, or enhance must be reviewed and approved by the Customer before it is used with students, parents, teachers, prospects, or paying customers. You remain responsible for final approval, corrections, suitability, and publication decisions.

If we provide reusable templates, STEM assets, interactive examples, 3D models, media, or marketplace-style content, we grant you only the rights stated in the applicable plan or order form. Those assets are not sold to you, may not be redistributed outside the service unless agreed, and may be subject to third-party license terms.

5. Student data, privacy, and minors

Customer is responsible for deciding what student, parent, teacher, prospect, and end-user data is collected through the Customer program and for giving required privacy notices, collecting required consents, and honoring data-subject, parent, guardian, and end-user rights.

Where applicable privacy law treats the Customer as controller, business, or similar decision-maker for student and program data, PrepOS acts as a processor, service provider, or similar service role for that data, except for our own account, billing, security, support, analytics, and business records.

If your program involves children, minors, school records, health-related information, or regulated exam/admissions activity, you are responsible for confirming and meeting the applicable legal requirements, including parental consent, school authorization, retention, deletion, and access rules.

A separate data processing agreement, subprocessor list, privacy policy, or customer-specific compliance addendum may be required before production rollout.

6. Payments, taxes, refunds, and student sales

Fees, billing cadence, launch setup, implementation scope, payment links, currency, and plan limits are stated in the applicable plan, quote, order form, proposal, or invoice.

Unless a signed agreement says otherwise, the Customer is the seller of its own courses, cohorts, practice products, subscriptions, memberships, tutoring packages, mock exams, and other student-facing offers. The Customer is responsible for pricing, taxes, invoices, refunds, chargebacks, customer support, consumer disclosures, and compliance with payment processor rules. Payment processor fees, card fees, bank fees, chargebacks, and taxes are not PrepOS transaction fees.

PrepOS may suspend access for unpaid invoices, payment fraud, chargeback abuse, security risk, misuse, or breach of these terms.

7. Intellectual property

Customer retains ownership of Customer Content. Customer grants PrepOS a limited license to host, copy, transmit, process, transform, display, and use Customer Content only as needed to provide, secure, support, improve, and document the service.

PrepOS retains all rights in the software, platform, source code, workflows, templates, implementation methods, designs, product concepts, product data models, reusable assets, documentation, and know-how. No rights are transferred except the limited access rights needed to use the service during the subscription term.

Customer must not upload, import, publish, sell, or distribute content unless it has the required rights, permissions, and licenses. We may remove or disable access to content if we receive a plausible rights, privacy, safety, or legal complaint.

8. Acceptable use

Customer and its users must not use PrepOS to:

• Publish unlawful, infringing, deceptive, defamatory, abusive, exploitative, or unsafe content.
• Violate intellectual property, privacy, student-safety, child-protection, anti-spam, export, or payment laws.
• Misrepresent exam affiliation, accreditation, score guarantees, admissions outcomes, endorsements, or official status.
• Upload malware, scrape the platform, bypass security, interfere with service operation, or access data without authorization.
• Use the service for high-risk decisions, medical treatment, legal advice, financial advice, or regulated professional advice.

We may investigate abuse, remove content, suspend accounts, preserve records, notify affected parties, or cooperate with lawful requests when needed to protect the service, users, or third parties.

9. Availability, support, and third-party services

We aim to provide a stable professional platform, but we do not guarantee that the service will be uninterrupted, error free, immune from security incidents, or compatible with every customer workflow, device, integration, browser, or third-party tool.

PrepOS may rely on third-party services such as hosting providers, analytics tools, AI services, email services, payment processors, storage providers, communication tools, or customer-selected integrations. We are not responsible for failures, downtime, fees, data practices, policy changes, or acts of those third-party services outside our control.

Customer is responsible for maintaining its own copies of critical business records, student lists, source materials, curriculum files, payment records, and legal documents unless a signed agreement states a different backup obligation.

10. Disclaimers and limitation of liability

The service is provided on an as-is and as-available basis except to the extent a signed agreement says otherwise. We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, educational outcomes, exam results, admissions outcomes, revenue, lead conversion, or business growth.

To the maximum extent permitted by law, PrepOS and TESTPREP SOFTWARE SOLUTIONS LTD will not be liable for indirect, incidental, consequential, special, punitive, exemplary, or lost-profit damages, or for loss of data, goodwill, revenue, students, business opportunity, or expected savings.

To the maximum extent permitted by law, our aggregate liability arising from or related to the service is limited to the greater of USD 500 or the fees paid by Customer for the affected service during the six months before the event giving rise to the claim. Nothing in these terms limits liability that cannot legally be limited.

11. Customer indemnity

Customer will defend, indemnify, and hold harmless PrepOS, TESTPREP SOFTWARE SOLUTIONS LTD, our affiliates, contractors, employees, directors, officers, agents, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from:

• Customer Content, customer programs, student-facing offers, marketing claims, or communications.
• Alleged inaccuracy, harmfulness, illegality, infringement, or misuse of Customer Content.
• Students, parents, teachers, contractors, staff, prospects, or end users connected to Customer.
• Breach of these terms, privacy obligations, payment obligations, or applicable law by Customer.
• Use of third-party services, payment processors, or integrations by Customer.

12. Termination, governing law, and disputes

Either party may terminate according to the applicable plan, invoice, order form, or signed agreement. We may suspend or terminate access immediately for security risk, unlawful use, non-payment, rights complaints, data-risk concerns, or material breach.

Unless a signed agreement says otherwise, these terms are governed by the laws of the Republic of Cyprus, excluding conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute must be brought individually and not as a class, collective, representative, or mass action, to the maximum extent permitted by law. Unless a signed agreement says otherwise, disputes are subject to the courts of Cyprus.

13. Contact and notices

Business, legal, privacy, copyright, and security notices can be sent to hello@getprepos.com. Notices should include enough detail for us to identify the relevant account, customer, content, URL, user, or issue.

Copyright complaints should identify the copyrighted work, the allegedly infringing material, contact information, and a statement that the complaint is accurate and submitted by the rights holder or an authorized representative.